ENHANCING LEADERSHIP CAPABILITIES – CREATING DISTINCTIVE VALUE FOR VINAFCO

The training brought a journey of leadership mindset transformation, where each participant learned to look beyond the role of a manager to become an inspirer, a guide, and a creator of value.
In the Customer Service Management module, leaders revisited the customer journey, from understanding needs to enhancing service quality, aiming for proactiveness and consistency across every touchpoint.

In the Quality Management module, the program emphasized that quality is not only an operational standard but also Vinafco’s commitment to customers — a reputation built from every small action.
With Decision-Making and Problem-Solving, participants practiced analyzing situations, evaluating risks, and selecting optimal solutions, building the ability to make decisions that are fast, accurate, and sustainable in a dynamic environment.

Following the training, Vinafco’s leaders are committed not only to applying the knowledge gained but also to transforming it into tangible actions in their daily work, spreading a culture of continuous learning and improvement across the organization.
This program is part of Vinafco’s ongoing leadership development roadmap, aiming to foster a team with solid expertise, sharp strategic thinking, and professional conduct, ready to lead the company toward greater goals.

Vinafco believes that “A strong organization is one where leaders never stop learning, listening, and embracing change.” With commitment, readiness to learn, and a forward-driving spirit, Vinafco will continue investing in people, nurturing a positive leadership culture, and affirming its position as a trusted, pioneering, and sustainable logistics partner on the journey ahead.